Conversation & VUX Design
Watch, listen to, and read my musings about the intersections of language science and technology:
PolyAI Vox Fluent 2025: How Not to Talk Like an LLMFeatured talk
01PodcastWhy AI Conversations Feel Fake (And How To Fix That)
02GuideHow Not to Talk Like an LLM
03PodcastWhy Do LLMs Ramble On and On?
04PodcastSo Hot Right Now: Dialogue Design
05ArticleThe Capability Dilemma: Personifying Voice Assistants
06Blog postWhy Seem Human?
07WebinarDialogue Design & Empathy for AI
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The locked drawer
Client work and case studies, available with a passphrase. If we've spoken — or should — just ask.